**Privacy Policy for SMS Communications**
Effective Date: June 1, 2024
At Fiks we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you engage with us via SMS (Short Message Service) communications, and how you can manage your preferences.
**1. Information We Collect**
When you sign up for SMS communications from [Website Name], we may collect and process the following types of information:
- **Phone Number:** We collect your mobile phone number to send you SMS messages.
- **Message Content:** This includes the content of the messages we send and receive.
- **Interaction Data:** This includes data such as message delivery status, response rates, and your interaction with the messages, including whether and when you opened or clicked any links within the messages.
**2. How We Use Your Information**
We use the information collected through SMS communications for the following purposes:
- **Transactional Messages:** To send you important notifications, updates about your account, order confirmations, delivery updates, or other service-related messages.
- **Marketing Messages:** With your consent, we may send promotional offers, product announcements, surveys, or other marketing communications. You can opt-out at any time (see Section 5).
- **Customer Support:** To respond to your inquiries or requests made via SMS and provide customer support.
- **Analytics:** To improve our messaging service, we may analyze the performance and effectiveness of our SMS campaigns.
**3. Sharing Your Information**
We respect your privacy, and your information will only be shared under the following circumstances:
- **Service Providers:** We may share your phone number and other relevant data with third-party service providers who assist in delivering SMS messages on our behalf. These providers are obligated to protect your information and only use it for the services they provide.
- **Legal Obligations:** We may disclose your information if required by law, regulation, or legal process, such as responding to a court order or a government request.
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
**4. Data Security**
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
**5. Opting Out of SMS Communications**
You may opt-out of receiving SMS messages at any time by following the instructions provided in the messages, such as texting "STOP" to the short code from which you received the SMS. After opting out, you may still receive non-marketing communications from us, such as order confirmations or customer service messages.
**6. Retention of Information**
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. If you unsubscribe from SMS communications, we will retain your information for a reasonable period to ensure compliance with your opt-out request.
**7. Your Rights**
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- **Access and Correction:** You can request access to or correction of the personal information we hold about you.
- **Deletion:** You may request that we delete the personal information we have collected from you, subject to certain legal obligations.
- **Data Portability:** You may request a copy of your personal information in a portable format.
To exercise any of these rights, please contact us at [contact email].
**8. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will notify you of significant changes via SMS or other communication methods. Please review this policy periodically for updates.
**9. Contact Us**
If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at:
- Email: getyourfiks@gmail.com
- Address: 883 W Pleasant View Drive, Pleasant View Utah 84414
- Phone: 385-333-4183
By providing your phone number and consenting to receive SMS communications from us, you agree to the terms of this Privacy Policy.